Great communicator, persistant and always keeps you updated even after the honeymoon period is over
I was very impressed with Shahid, rather unlike the other agents we had dealt with, (and we had tried a few other the course of trying to get my vacant land sold) What I like about Shahid is that he is honest and treats you like a real person, not a sales transaction or a commission and that is refreshing from any salesperson or real estate agent. I think this is because Shahid has a long term view.
Now let me preference our scenario - I am an interstate customer, I am not a local, in fact, I have never met Shahid but based on the service and care I would have no problem recommending him to anyone looking to sell (or buy) a property.
Shahid is persistent. On a number of occasions, we had had the land under offer and the purchasers could not get approval /finance. We had been down this road on a few occasions and the other agents seemed to give up finding it hard, or not knowing how to work their database and contacts, if it didn't seem to sell in the first two months of the property being listed they seemed to lose interest and then the property become stale and the communication strained.
I think some other agents may start out thinking it's easy, but then when things get a bit tough and some real work is required they just move on - not good when selling.
Shahid was not like this at all! His professionalism stayed the course and that is what you want when you are trusting your investment to someone else, you want someone who has substance, someone who really works as a partner to you.
Shahid and ACE Realty may not have a lot of exposure and a brand name in the marketplace like some large national agencies but what they do seem to get right is good old fashioned values; respect, honesty, empathy and open communication. Add to that they have a competitive fee structure too.
Don't overlook Shahid - he is a gem and I wish him every success.
May 4, 2017
Steve and family
My sisters and I had the great pleasure in dealing with Sumit and his team during the sale of my late mother's property.
Sumit was very professional and courteous in all his dealings with me and exceeded our expectations in the sale price he was able to secure for us.
His fees and commission were very reasonable and I would have no hesitation in recommending Ace Real Estate to prospective sellers, based on my experience.
Steve and family.
Steve and family July 21, 2016
We have dealt with Jess from Ace Real Estate when looking for a home for our family. Jess demonstrated genuine interest in helping us look for the perfect home. Jess was not only professional but very friendly and approachable. She always went out of her way to ensure that we were presented with all the opportunities and information possible helping us make the informed decision. We would with no hesitation recommend Jess and Ace Real Estate.
If you have any other questions please do not hesitate to contact me
Tina Nguyen February 25, 2016
We bought our investment property through Shahid Ismail from ACE Real Estate and his service is excellent. He helped us a lot throughout the whole purchase process. He helped us to find out the right property within our price range. His advice and knowledge is admirable. He is very honest and transparent. He is very responsive and communicative. I recommend Shahid for any property purchase or sale.
Raj February 10, 2016
Chamun and Vishal
Shahid Ismail has been a great person to deal with on our journey to buy the first home. He offered friendly, efficient service in organizing inspections of the properties and has always been available to answer any queries we had in regard to the properties. He was very professional in all the dealings and i would definitely recommend Shahid from Ace Real Estate to family and friends.
Chamun and Vishal February 8, 2016